Refund Policy – CarWindowParts

At CarWindowParts, we strive to provide high-quality car window parts and accessories to our customers. If you are not completely satisfied with your purchase, we are here to help.

1. Refund Eligibility

You have 7 days from the date of delivery to request a refund. To be eligible:

  • The item must be unused and in its original condition
  • The item must be in the original packaging
  • Proof of purchase (order ID or invoice) is required

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Used or damaged products (not due to our fault)
  • Products without original packaging
  • Items purchased on clearance or special discounts

3. Refund Process

To request a refund:

  • Contact us at our support email within 7 days of delivery
  • Provide your order details and reason for return
  • Our team will review your request and approve/reject it

Once approved, you will receive instructions on how to return the product.

4. Return Shipping

  • Customers are responsible for return shipping charges
  • Shipping costs are non-refundable
  • If the product is defective or wrong item received, we will cover return shipping

5. Refund Timeline

  • Once we receive and inspect the returned item, we will notify you
  • If approved, your refund will be processed within 5–7 business days
  • The amount will be credited to your original payment method

6. Exchange Policy

We only replace items if they are defective or damaged. If you need an exchange, please contact us.

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

Thank you for shopping with CarWindowParts!